Privacy Policy

Introduction

We appreciate the trust you place in us when sharing your personal data. The security of your data is of the utmost priority to us. In this policy, we will explain how we collect, use, and protect your personal data.

Privacy Notice

Who Are We?

The Montalvo Corporation is an international leader in the production of web tension control products including, but not limited to, load cells tension controllers, sensors, amplifiers, tension brakes and clutches, tension indicators, and safety chucks. The Montalvo Corporation determines what data is collected, how the data is going to be used, and how this data is protected.

Our registered office address is:
The Montalvo Corporation
50 Hutcherson Dr., Gorham, ME USA 04038

If you have any questions about how we process personal data or would like to exercise your data subject right, please contact or email us at:

Bryon Williams, The Montalvo Corporation
+1-207-856-2501
bmw@montalvo.com

Companies and Websites within Scope

The following companies and websites are within scope for this privacy policy:

The Montalvo Corporation
www.montalvo.com
www.montalvo.eu
www.montalvo.de

Collection of Personal Data

We collect personal data from you for one of more of the following purposes:

  1. To provide you with information and guidance that you have requested or which we think may be relevant to a subject in which you had demonstrated an interest.
  2. To initiate and complete commercial transactions with you, or the entity that you represent, for the purchase of products and/or services.
  3. To manage any communication between you and us currently and in the future.

Technical Information

In addition, and to ensure that each visitor to our website can use and navigate the site effectively, we collect the following:

  1. Technical information, including the Internet Protocol (IP) address used to connect your device to the Internet
  2. Information about your visit, including the Uniform Resource Locators (URL) of the documents you download.

Lawful Basis for the Processing of Personal Data

The table below provide more detail about the data that we collect for each of these purposes, the lawful basis for doing so, and the period for which we will retain each type of data. Our business architecture, accounting and systems infrastructure and compliance organization means that all personal data is processed on common, Group-wide platforms. We have processes in place to make sure that only those people in our organization who need to access your data can do so. A number of data elements are collected for multiple purposes, as the table below shows.

Purpose of Collection Information Category Data Collected Purpose for Collection Lawful Basis for Processing Data Shared With Retention Period
To provide information and guidance Subject matter information Name, company, email, business address, country, state, zip, reference url To provide appropriate and further online or email information about products and services that has been downloaded, and identify further requirements Legitimate Interest Internally Only Relevant statutes of limitation
Telephone number Follow up to ensure downloaded information meets needs and identify further requirements Legitimate Interest Internally Only Relevant statutes of limitation
Personal contact information as provided through website forms or at tradeshows or any other means General mailing subscription Consent Internally Only Relevant statutes of limitation
Transactional information Transaction details Name, physical address, email address, telephone number, bank account details (for credit accounts), other medium of content delivery To process purchases orders for products and/or services, and to ensure any transaction issues can be dealt with.

For accounting and tax purposes

Documentation should any legal claim arise

Contractual performance

 

Statutory obligation

 

Legitimate interest

Internally only

 

Internally and professional advisors

 

Internally and profrofessional advisors

Relevant statutes of limitation
Payment card data Primary account number (PAN), cardholder name, service code, expiration date To fulfill purchase requests using payment cards Contractual performance Payment card companies, all in line with PCI DSS Retained on while authorization is pending or requested to keep on file for future purchases (then kept until request for deletion)
Communication Contact information Name, company, phone, email, address, country, state, zip To communicate with you about any issue that you raise with us or which follows from an interaction between us. Legitimate Interest Internally Only Relevant statutes of limitation

 

Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for The Montalvo Corporation to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.

You may withdraw consent at any time by unsubscribing from communications or emailing us your request for personal data deletion.

Disclosure

The Montalvo Corporation will share some data with third parties and, where this happens, it is identified in the table above.

Retention Period

The Montalvo Corporation will process personal data at the start of our business interaction with and will store the personal data until requested to delete this data.

Your Rights as a Data Subject

  • At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
  • Right to the restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organization.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: In the event that Montalvo refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in the section below.

Complaints

Should you wish to discuss a complaint, please feel free to contact us using the details provided above. All complaints will be treated in a confidential manner.

Should you feel unsatisfied with our handling of your data, or about any complaints that you have made to us about our handling of your data, you are entitled to escalate your complaint to a supervisory authority with the European Union.

Security Measures

Montalvo Corporation currently complies with applicable data protection regulations and is committed to GDPR compliance across its relevant services. Montalvo Corporation security infrastructure has been built to Microsoft best practices utilizing industry leading current generation hardware and is dedicated to keeping such due diligence current and carrying out re-assessments periodically and/or as required by changed circumstances.

We have what we believe are appropriate security controls in place to protect personal data. We do not however, have any control over what happens between your device and the boundary of our information infrastructure. We accept no liability in respect to breaches that occur beyond our sphere of control.

Contact Us

If you have any comments or questions about this privacy policy or how we handle your personal data please email us at bmw@montalvo.com.

You may also contact us at our corporate headquarters using the following information

The Montalvo Corporation
50 Hutcherson Dr.
Gorham, ME USA 04038

Telephone: 1-800-226-8710
Email: info@montalvo.com

Our office hours are Monday through Friday 8am to 5pm Eastern